Collection Team Leader at Raytill Tanzania Limited

cover
logo

Collection Team Leader at Raytill Tanzania Limited

  •   3 Vacancy
  • 65 Views

Experience

3 Year

Employee type

Full Time

Position

Department Head

Offer Salary

Attractive

Job Description

Find a good job as Collection Team Leader in Dar es S alaam at Raytill Tanzania Limited

Duties And Responsibilities:
➖Tracks and reports actual versus plan performance on a daily, weekly, and monthly basis.
➖Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching.

➖Manage and review attendances
Oversees collections cases from initial arrears to resolution.
➖Provides support, feedback, and guidance concerning daily operations and collection activity to the Collections team.
➖Identifies trends regarding overdue funds or payment issues.
Determines and implements best processes to rectify issues.
➖Manages escalations and ‘bump ups’ to achieve the right outcomes.
➖Be responsible for team results, as measured through established quality service standards
➖Allocates work assignments and establishes KPI and performance standards, metrics.
➖Evaluates the quality, quantity of the individual/ team metrics on work being performed.
➖Oversees training of collectors Supports the organization’s quality program.
➖Performs other duties as assigned.

Requirements/Qualifications
➖Diploma and above in related field with minimum of *3 years* of experience in collections.

➖Proven track record of meeting collection targets
Excellent knowledge of debt recovery laws and regulations.
➖Strong analytical and problem-solving skills
Proficient in using collection software and tools.
➖Ability to meet or exceed Performance Competencies.
➖Demonstrated ability to analyses and improve work processes; establish a course of action for self and others to accomplish a specific goal.

How to Apply:

Send your CV only Indicating Collection Team Leader as email subject to: said.ramadhani@tz.dexintec.com

Skills
Teamwork
Related Jobs
SageWAP

Arusha, TZ

Attractive

Full Time
SageWAP

Dar es Salaam, TZ

Attractive

Full Time
SageWAP

Dar es Salaam, TZ

Attractive

Full Time
SageWAP

Dar es Salaam, TZ

Attractive

Full Time
Published: 12 hours ago