Receptionist
SageWAP
Place of work
Dar es Salaam
Start date
20th April 2023.
Job details
Job description, work day and responsibilities
Receptionist involves managing consumer, visitors and calls in a professional and efficient manner. The receptionist has to perform various clerical duties, which support in the presentation and operation of a professional organization. EXIM Bank receptionist is responsible to assist customers in smooth and efficient manner to adhere to all protocol in line with EXIM Bank goals, strategy, and values.
How to Apply:
Please send your application to hrrecruit@eximbank.co.tz
Employee benefits, bonuses
Answering telephone calls, direct screen calls taking and relaying messages
Providing information to callers, greeting person entering the organization and directing individuals to correct destination
Dealing with queries or requests from customers and public
Preparing letters and documents, receiving, and sorting out deliveries
Scheduling appointments, organizing meetings, maintaining appointments diary either electronically or manually
Sound judgmental powers: ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicitfeedback to improve service, respond to requests for service/assistance
Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands
Dependability: to follow instructions as well as take responsibility for their actions and keep commitments
Quality management- look for means of improving as well as promoting quality
Ability to
Expected deadline for selection process
20tMarch 2023
Employee requirements
The position is suitable for candidates with education
Good social skills
A sound knowledge of telephone etiquette
Verbal and written communication skills listening skills, problem analysis and problem solving, customer service orientation
Organizational skills, attention to detail, judgment, adaptability, teamwork, stress tolerance, resilience.
Persuasiveness, problem solving, adapt ability, tenacious, negotiation skills, high energy level
Qualification and personal requirements
Diploma/ Degree or equivalent
Required language proficiency
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Some experience in a call center or customer service environment
Good data entry and typing skills
Knowledge of sales principles and methods, proven track record in sales
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Advertiser
Brief characteristics of the company
SageWAP is Tanzania's number 1 job site. Search for jobs across Tanzania. Find work. Recruit the ideal candidates. SageWAP your job portal
Company address
Tanzania
Dar es Salaam
Offer ID: #73,
Published: 2 months ago,
Company registered: 3 months ago,
Item Viewed: 38 times
