Sales Consultant

• Visit potential/existing customers to demonstrate all the services and products offered by the Company.
• Communicate effectively to customers, giving precise solutions and present quotations in a most articulate manner
• Up sell, cross sell, identify and develop new business from existing customers to increase the service range within the region
• Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers
• Mediate the price increase process with the clients
• Undertake debt collection and maintain your customers within agreed credit terms
• Meet the desired and agreed sales target on monthly basis
• Maintain and manage a healthy sales pipeline and meet the calls per day target
• Take charge of the improvement and achievement of agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.
• Carry out account management for allocated customers in line with procedure and best practice
• Monitor the day-to-day commercial performance of each account within your territory.
• Support the tendering teams with customer surveying and quotation process
• Actively support the conversion of sales leads
• Partake in and support marketing activities in line with strategy
• Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc
• Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service
• Note and advise management on market intelligence including activity by competitors
  to ensure company services and products remain readily available and preferred by customers

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